Digital delivery support
This page explains how ChronicHacker digital download delivery works after checkout, including secure email delivery, where to look first, and what to do if your link does not arrive right away.
After a digital product purchase, ChronicHacker sends access using a secure email link. The message goes to the email address entered during checkout. For most buyers, the correct next step is simply opening that inbox and looking for the delivery email.
Start with the main inbox for the email address used during payment. If the message is not there, check spam, junk, promotions, and any filtered folders before contacting support.
If you still do not see the delivery email after checking the correct inbox and filtered folders, contact [email protected]. Include the same email address used during checkout and the product name so support can help faster.
This page is only for digital download delivery. Physical product orders, including the Kali Linux USB, follow a separate order and shipping process and should be handled through the shipping and support pages.